How to activate MAWi license

How to activate MAWi license


Introduction


In this guide we will show you step by step how to activate the MAWi system



Login to MAWi’s management console with an administrative user account.



Once logged in, click on the Dashboard menu item and select “Admin panel”




In case your trial period has already expired and you are seeing this screen, please apply your license key as shown here:




Go to License menu item and click on “Activate your license”









Enter your activation key supplied by email and click on “Activate”.








Once the activation process was done successfully, you will be forwarded to this screen with your license details.






MAWi Server is not currently connected to the Internet


If the MAWi Server is not currently connected to the Internet, you will have to run an offline installation process.
Click on the Generate license request:



Fill in the details:


Make sure to enter the correct activation key and and send the XML file to:  licenses@monitorsanywhere.com

Once received the license file by email, upload it to the server by clicking on “Browse license file” to activate your license.

Please note

If your trial period has already expired, after activating your license key, you will be required to login with your username and password in the MAWi Agent-side as well.


OSBASE license keys activation in MAWi



An OSBASE driver activation is required when using the MAWi Zero connectivity variant.

First, go to the Admin Panel >

Licenses >
Activate OSBASE license section and generate your license key request.



Send the TXT file it generated to our licensing department at:
licenses@monitorsanywhere.com


Please note that OSBASE licenses are processed by a 3rd party and their response times are outside our control;

of course, we do our utmost to get them to you as quickly as possible.

When you receive from us the TXT file with the license, please load it by using the “Load the license file and activate” button.


In certain situations, if the agent's PC has user permission restrictions, this method may not be effective. However, there is an alternative manual procedure that can be followed:

1. Change the name of the TXT file provided by our licensing department to a REG file. For guidance on how to modify the file extension, refer to this brief tutorial:


2. Next, simply double-click the newly renamed REG file and agree to all the conditions presented.

3. Restart your computer, and you will notice that the purple watermark has been removed.