MAWi Agent Configuration Guide and troubleshooting steps
Introduction
MAWi Agent is a component in MAWi system that you need to install on a PC where all the screens are connected to.
It can be installed in the following connectivity variants:
MAWi Zero - Installed on the PC where all the zero clients are assigned to.
MAWi Spacewall - Installed on the PC where all the MAWi Players are assigned to.
MAWi TC - Installed on the Terminal Server, where all the thin clients and RDP sessions are running.
MAWi Standalone - Installed on a standalone PC that is connected directly to a TV.
MAWi USB - Installed on a PC that is connected to multiple USB video dongles.
How to setup the MAWi Agent
1 To open MAWi Agent Settings and Options - Right click on the hidden items of Task Bar - Right Click over MAWi Agent icon - Go to Settings
2 .Options inside MAWi Agent Settings
1 MAWi Agent Version | Version of MAWi Agent installed on this Computer |
| 2 Local Gateway IP | IP where MAWI Agent will contact MAWi Server, could be the same computer or different based on the Connectivity Option |
3 Gateway Port | Port used for gateway connectivity, Default port is 60668 this can be changed from IIS |
4 Location Name | Name given to this specific MAWi Agent PC that will help identify each PC on a multi-client environment (MAWi Standalone) |
| 5 Snapshot interval (Seconds) | It determines how many seconds a snapshot is sent to the preview inside MAWi´s Web Dashboard |
6 Use https Connection | Enables the communication using HTTP when a SSL Certificate is added, how to Add SSL Certificate to MAWi |
Troubleshooting
First step of troubleshooting when remote displays are not visible inside MAWi´s Web Dashboard:
Open hidden apps inside the taskbar - right-click inside MAWi Agent app, Log Out - Enter Credentials - after a few seconds refresh the MAWi Dashboard using Shift + F5
Related Articles
MAWi Spacewall - Quick Installation Guide
MAWi Spacewall - Quick Installation Guide Introduction MAWi platform consists of a single ‘MAWi Server’ installation, that can control multiple ‘MAWi Agent’ instances. MAWi Agent is installed on a PC or a VM that is connected to single or multiple ...MAWi Zero - Quick Installation Guide
MAWi Zero - Quick Installation Guide Introduction MAWi platform consists of a single ‘MAWi Server’ installation, that can control multiple ‘MAWi Agent’ instances. MAWi Agent is installed on a PC or a VM that is connected to single or multiple screens ...Quick Installation Guide – MAWi USB
Quick Installation Guide MAWi USB MAWi USB combines an easy-to-use application with commercial-grade USB to HDMI adaptors. MAWi platform consists of a single ‘MAWi Server’ installation, that can control multiple ‘MAWi Agent’ instances. MAWi ...MAWi Standalone - Quick Installation Guide
MAWi Standalone - Quick Installation Guide Introduction MAWi platform consists of a single ‘MAWi Server’ installation, that can control multiple ‘MAWi Agent’ instances. MAWi Agent is installed on a PC that is connected to single or multiple screens ...How to install MAWi Server if the PC is not connected to the Internet - Offline installation
In this guide, we will instruct you on how to run an offline installation for MAWi Server. This guide is helpful in cases where your network blocks the download of the required components or the PC is not connected to the Internet. Please follow the ...