Troubleshootings
Guide for Using MAWi Spacewall devices with Virtual Machines
When operating the MAWi Spacewall and spacedesk driver on a virtual machine (VM), it's crucial to be aware of the limitations imposed by the absence of a physical Graphics Processing Unit (GPU). Virtual machines generally can't match the performance ...
How to set the MAWi Player to run with a static IP address
Introduction By assigning a fixed IP address to your MAWi Player, you can eliminate the inconvenience of changing IP addresses and ensure seamless connectivity. In this comprehensive guide, we will walk you through the step-by-step process of setting ...
Factors to Consider Regarding Network Utilization with MAWi Zero and MAWi Spacewall
MAWi leverages HDMI over LAN zero clients technology and Android-based AV over IP equipment , which enables our endpoint devices to replace graphic cards and establish connections between a central computer and each display via a local area network ...
How to install MAWi's DB on a remote SQL Server
Introduction In this article we will walk you through the process of installing MAWi Server on one machine and the Database will be installed on a remote machine. This scenario is mostly used when your organization is using a central SQL Server ...
Troubleshooting Issue "I can't see my screens in the MAWi management console"
Introduction In this troubleshooting guide we will walk you through the steps to fix the issue where you are unable to see your screens in the MAWi management console. 1 - Are you connected over RDP to the host PC? You can’t use any remote control ...
How to activate MAWi license
Introduction In this guide we will show you step by step how to activate the MAWi system Login to MAWi’s management console with an administrative user account. Once logged in, click on the Dashboard menu item and select “Admin panel” In case your ...
In the Network USB Utility the Connection will go from This PC to Free
If you are using the MAWi Zero connectivity option and you've upgraded your Windows to a newer build or had to re-install the OSBASE drivers, you might be having an issue with the screens that will stop working. When you open the Network USB Utility, ...
Monitors AnyWhere products and Log4j 0-day vulnerability
Introduction We've been investigating the 0-day vulnerability issue since it has been exposed and published by several cyber-security companies. In this article, we will explain the way Monitors AnyWhere systems are affected by this vulnerability. ...
Fix BSOD (Blue Screen Of Death) issue when using zero clients as endpoints
Introduction While using zero clients as an endpoint in the Monitors AnyWhere system, we've encountered several occasions where the Windows operating will fail and show the BSOD screen (Blue Screen of Death). After many investigations, we've managed ...
If I lock my computer, the monitors go blank.
In order for Monitors Anywhere to operate properly the user must be logged in all the time to ensure Extended Desktop Mode remains operational. You must disable all security options that may cause the PC to lock automatically. For security measures, ...
How can I evaluate MAWi without Zero clients or Mawi Players?
It is possible to install MAWi on a PC and use it for testing purposes. You can also emulate a zero client or a MAWi player before actually purchasing the unit. You will be able to play any type of content and evaluate MAWi in full. Hardware ...
How can I make sure the mouse cursor always remains on the Primary screen?
The mouse pointer doesn't disappear but It might moved to the next desktop which is located to the right or left of the Primary screen. In order to prevent it from moving to the other desktops, you can lock it in the Primary screen only by this small ...
I have followed the Instructions very carefully and I still can't see the monitors....
Please check the following: Display Adapters - Video Cards The Zero Clients don't have a GPU which means they are fully depending on the Video Card installed on the Host PC. Make sure the video card is installed with the most recent drivers. Here is ...
How can I configure the Zero Clients with a Static IP Address
If you have a DHCP server in your network you can simply connect all the zero clients to the network. Install the osBase drivers and the Network USB Utility on your control PC as per our installation guide . Start the 'Network USB ...
For security reasons, I need to lock my controlling PC. What can I do?
If you are required to lock the PC for security measures, This software application will allow you to lock the PC without disabling the Extended Desktop Mode Download it here https://monitorsanywhere.com/download/Tools/vblock_portable.zip
How to configure SSL link for MAWi Server
How to configure SSL link for MAWi Server (v2 - Updated 29.12.2020) This guide will give step-by-step instructions on how to configure an SSL link to the MAWi server platform. Here we will show how to use the free service sslforfree.com for creating ...
How to send different audio channels to different screens using VLC
How to send different audio channels to different screens using VLC How to send different audio channels to different screens using VLC In the following guide we will walk you through on how to stream a different audio channel to different screens by ...